Operations Steward (aka: COO / President), KAVANÂ

ABOUT YOU

You feel called to join a team that’s making a positive Ripple of Impact in the world. This isn’t your first time in the lead operations role for a sizable organization.

Your Inner Work:

You’d describe yourself as someone who has “done the work.” In fact, it’s likely that ‘the work’ has been a big part of your life over the past many years. It’s probably restructured your beliefs about the world, the systems at play, and created a deep sense of responsibility to show up in support of igniting a positive Ripple of Impact, one that starts with the self, then expands to communities, organizations, and beyond. You’ve read the books, attended the programs, and have deeply committed yourself to a path of personal transformation. This means you know the lingo, are aware of the key players, retreats, and physical environments. At the same time, you’ve been deeply invested in a career centered on providing guests with a flawless, memorable, and heartfelt experience. You thrive in an environment where no two days are the same and are excited by the prospect of hosting not one, but three retreats concurrently during one week, a thought leadership summit the next, and an arts and music festival the week after. You get the point: At KAVANÂ, and in this role, the opportunity for growth is expansive. 

Your Outer Work:

You are not here to simply run operations—you are here to steward the operational heartbeat of a living ecosystem. You’re excited by complexity, but even more inspired by the potential that lives on the other side of clarity. You’ve led teams, scaled systems, and turned bold ideas into tangible outcomes—not just on paper, but in living, breathing organizations where humans thrive.

You likely come from a background that includes operational strategy, systems building, and leading people through expansion. You may have experience as a COO, President, or integrator—but what sets you apart is how you lead: with precision, empathy, and a deep reverence for the unseen forces that guide a mission forward.

You’re excited to bring rigor to the way we work—across people, processes, and priorities—while staying in service to the soul of this project. You can zoom out to architect the master plan, and zoom in to debug a ClickUp board or negotiate a contractor agreement. You are equally comfortable in a boardroom and at a retreat kitchen table.

This is a dynamic, evolving role for someone who is equal parts leader and listener, operator and systems thinker—someone who can hold the operational field with discernment, calm, and courageous clarity

ABOUT KAVANÂ

KAVANÂ is a place and a path to transform, co-amplify, and ignite ripples of impact.

As an ecosystem of transformation, we unite purpose-driven pioneers and trust-led leaders through online and in-person experiences in Mexico, a 30-acre retreat center and educational institute that envelops a solid and soulful community with intimate spaces and transformational programming amidst a wild, sprawling landscape on the South Mexican Pacific Coast, an hour south of Zihuatanejo, Mexico.

MUSA X: MUSA X is anticipated to be a 1,000-acre conscious residential development project of purpose driven creators. Conde Nast Traveller refers to this hospitality and real estate project as “a new development grounded in community, sustainability, and art.”

Relevant Context

  • Disclaimer: KAVANÂ & MUSA X are in early stages and the only guarantee is that the actual job will differ from this job description and will require pivoting and adjusting as needed.

  • This role is primarily focused on KAVANÂ, but will have a supportive role in MUSA X.

ABOUT THIS ROLE

The Operations Steward at KAVANÂ is a broad title that is intended to cover the responsibilities typically found in the traditional role of COO/President. This position will be directly responsible for Strategy, Operations, Sales, People, Finance, etc.

This position will be involved in all areas of the organization. Depending on the candidate’s background will determine which divisions will report directly to the Ops Steward and which will be more supportive, and lead in cross-organizational collaboration.

KEY RESPONSIBILITIES / COMMITMENTS

STRATEGY:

  • Co-Create business plan / business strategy across organizations with the leadership team/s. 

  • Leading goal/commitment setting, oversight and management.

PEOPLE:

  • Team: KAVANÂ is not yet large enough to have an HR/People department.  This role will lead the organization setting up systems and procedures for recruiting, hiring, onboarding, training and ongoing management of the team. And develop out the H/R department as the organization grows.

  • Team Docs: Lead the organization in building employee handbooks, onboarding processes, etc.

  • Stewardship Chart / Hiring: 

    • Co-create org/Stewardship Chart with exec team

    • Create hiring strategy / plan to fill gaps

    • Lead or oversee all hiring or support other leaders with their hiring requirements

MARKETING & CREATIVE (Inspirational Invitations /aka Marketing):

  • Magnetize “The Ones”: Contribute to Magnetizing “The Ones” (i.e. aligned humans) by reaching out into your personal network and sharing what KAVANÂ / MUSA X are creating in the world with the intention of magnetizing all the aligned humans we need to co-create this vision 

FINANCE / ACCOUNTING: 

  • Financial:  Support Exec Team by providing feedback on strategy and budget. Support the organization in exceeding its financial goals. 

  • Accounting: TBD

OPERATIONS: 

  • As the team grows, lead cross-functional collaboration to support the team in creating operational efficiencies

  • Co-create and implement the Operating System

    • OKRs/Commitments: Steward monthly check-ins with direct reports, tracking sheet, and quarterly reporting 

MANAGEMENT: 

  • Direct Reports: 

    • Operations Team

    • Hospitality Ops

    • Programming Ops

    • Project Management 

  • People Team

    • Oversee hiring 

    • Find a HR person who has expertise in MX to avoid any missteps on contracting, HR, legal, etc. 

    • TBD

NOTE

  • It is important to highlight a distinction, which is the distinction between Program Ops and facilitation.  Program ops / production (whether for KAVANÂ signature programs or for 3rd party facilitators) will report up to the Operations Steward, however all things “Facilitation” will report to Azrya and Astrid. 

  • It is Bee's desire NOT to have any operational responsibility (moving away from Alpha and into his Omega). 

QUALIFICATIONS & EDUCATION REQUIREMENTS

  • Previous experience in operational leadership role

  • Excellent verbal and written communication skills

  • Strong organizational, time-management, and prioritization abilities

  • Keen attention to detail

COMMITMENT & LOCATION

  • Full-Time Role.

  • This role will be remote to start – limited to applicants who are located in and working from PST, CST, EST – then will be relocated onsite to KAVANÂ in Zihuatanejo, Mexico Q4 of 2025, in advance of facility opening. From this point forward, your work will take place onsite, at KAVANÂ. 

  • Bring positive energy reflected in being present, flexible, available, and responsive. 

  • We move fast as an organization. You commit to being responsive via email, WhatsApp and the KAVANÂ tech stack channels such as Slack and ClickUp.

WE’RE A GOOD FIT IF:

  • You see conflict as a gift to create more intimacy

  • You share your truth in a compassionate way

  • You are comfortable with authentic and consistent reflections

  • You are a self-starter and are great at anticipating what needs to get done

  • You are outgoing, enthusiastic, optimistic and exude positive energy

  • You’ve had at least 5-years experience as Operations Manager, Operations Director or COO

  • You are passionate about being organized

  • You have strong time management skills (ability to multitask is imperative)

  • You have strong computer skills (experience with ClickUp is a plus)

  • You have strong project management skills

  • You are a collaborative worker willing to help when asked

  • You are comfortable wearing different hats and prioritizing tasks of differing urgency

PERKS & BENEFITS

  • You get to work for a company whose main focus is driving impact in the world

  • You will be constantly learning and growing

  • You will get to meet and connect with amazing humans

ORGANIZATIONAL VALUES

  • TRUST BEYOND REASON: We choose to see life as benevolent and intelligent, which allows us to embrace challenges with the inner knowing that everything serves our evolution. This unwavering trust allows us to lead from the heart, supported by the mind.

  • DARE TO BE DEVOTED: Commitment + Love = Devotion. At KAVANÂ, we wholeheartedly embrace this equation, understanding that the depth of intention and presence – what we refer to as KAVANÂ – is the driving force behind the quality of all our interactions. This force originates from the core of our courage to genuinely care, and do what needs to be done, with full commitment. 

  • SAVOR THE FULL SPECTRUM OF LIFE: At KAVANÂ, we immerse ourselves fully in the human experience, embracing life’s spectrum from birth to death and everything in between. By dissolving our resistance to What Is, we bravely give ourselves permission to feel it all and unlock the wisdom in our pleasures and our pain.

  • CO-CREATE IN THE ARENA: Together, we motivate each other to shatter limits, unearthing fresh paths of potential that radiate far beyond our community. Active arena participation prioritizes finding solutions over focusing on problems. Engaging head-on with life’s challenges reveals latent talents and deeper self-insight. This dynamic process harnesses collective wisdom. 

  • IGNITE OUR RIPPLE OF IMPACT: With great privilege comes great responsibility. We strive to comprehend the broader ripples of impact of our choices, both in the micro and the macro. We continuously gain insights from our social-ecological environment, and acknowledge the symbiotic relationship that connects us all. We believe nothing belongs to anyone, and together there is enough for everyone.

FILL OUT THE FORM TO APPLY!